We love automation. For nearly ten years we’ve been designing and building innovative robotic systems and laboratory devices for a wide variety of clients. HighRes helps scientists accelerate such research areas as drug discovery, high-throughput genotyping, siRNA screening, next-generation sequencing sample prep, biorepository science, molecular diagnostics, and more. We offer highly flexible, expandable and modular integrated systems, bench-top devices and consumables that are easily configured (and reconfigured) for fast-paced, dynamic laboratories.
The position will be located in Massachusetts with an initial focus on the East Coast region. The Field Applications Specialist will provide application and technical support to customers for HighRes products. Setting up instruments and developing advanced application protocols up to and including Site Acceptance Testing. Acting as a technical liaison between customers and HighRes Sales team to meet and maintain customer needs. Providing in-house and remote customer support for complex instrumentation. Providing technical support and training for HighRes’ Sales and Applications team
The position is educational, demanding, and rewarding, with significant scope for role expansion based on success in this region. The candidate will be comfortable with steady and consistent travel within Eastern US, consisting of up to 70% of the year.