We love automation. For nearly ten years we’ve been designing and building innovative robotic systems and laboratory devices for a wide variety of clients. HighRes helps scientists accelerate such research areas as drug discovery, high-throughput genotyping, siRNA screening, next-generation sequencing sample prep, biorepository science, molecular diagnostics, and more. We offer highly flexible, expandable and modular integrated systems, bench-top devices and consumables that are easily configured (and reconfigured) for fast-paced, dynamic laboratories.
The Field Applications Specialist will provide application and technical support to customers for Prime and other auxiliary HighRes products. Specific responsibilities will include setting up instruments and developing advanced application protocols up to and including Site Acceptance Testing. Additionally, the position will train customers on HighRes products and software, both in-house and at customer sites, and provide customer support for liquid handlers and integrated systems. The role will also act as a technical liaison between customers and HighRes Project Management and Sales teams to meet and maintain customer needs.
The position is educational, demanding, and rewarding, with significant scope for role expansion based on successful customer implementations and developing a strong working knowledge of Prime. When not assigned to customer installations, the role will also be expected to assist with internal product development initiatives, including developing off the shelf application solutions, in genomics, cell biology, screening and other related areas. The candidate will be comfortable with steady and consistent travel within the US, consisting of up to 50%-70% of the year.
The position will be located in Beverly, Massachusetts.
What is Prime?
Prime is not just a liquid handler, but rather a fully integrated system that brings together liquid handling automation, labware movement and storage, as well as device and informatics integration in a compact, mobile platform
Prime's novel vertical orientation with high-capacity native labware storage and built in collaborative robot produces industry-leading speeds, walk-away time and versatility, all in an ultra-compact footprint designed to save your precious lab space. Add intuitive graphically-driven software, dockability/mobility and design for integration and you have a true next-generation approach to automated liquid handling.