We design and build innovative robotic systems and laboratory devices used by pharmaceutical and biotech companies and academic research laboratories. Our work helps scientists accelerate drug discovery, high throughput genotyping, siRNA screening, next-generation sequencing sample prep, biorepository science and molecular diagnostics with highly flexible, expandable and modular integrated systems, bench-top devices and consumables that are easily configured (and reconfigured) to create research environments conducive to achieving breakthrough results.
We are looking for a Field Service Engineer that specializes in Liquid Handlers and Fluidic Instrumentation to support our product Prime!
What is Prime?
Prime is not just a liquid handler, but rather a fully integrated system that brings together liquid handling automation, labware movement and storage, as well as device and informatics integration in a compact, mobile platform
Prime's novel vertical orientation with high-capacity native labware storage and built in collaborative robot produces industry-leading speeds, walk-away time and versatility, all in an ultra-compact footprint designed to save your precious lab space. Add intuitive graphically-driven software, dockability/mobility and design for integration and you have a true next-generation approach to automated liquid handling.
As a Field Service Engineer, you’re responsible for commissioning and calibrating laboratory automation devices to meet internal and customer specifications, with a focus on supporting Prime. Prime is HighRes’s newly released automated liquid handler and will be your primary focus. You will also be expected to gain comfort servicing HighRes’s laboratory automation systems. As a qualified candidate, you’ll have mechanical debugging skills, knowledge of machine components, and a basic understanding of liquid handling software. Experience servicing and performing QC on automated liquid handlers is required. You’ll work closely with software and electrical engineers to commission, perform QC and trouble shoot instrumentation in the field. This position will involve travel to customer sites when needed.
Travel up to 70%